As Kelly Gallacher listened and discussed the self storage industry with other industry leaders over the past years, he realized the need to consolidate resources to provide more customer focus that would not only benefit owners/managers and vendors, but also our most important asset - our customers! Since the initial idea and concept, that idea continued to expand and define itself into what is is today - "A customer appreciation, retention and loyalty program".
Storage Galleria provides the highest quality of products and services through a more efficient and effective process. It was founded on the premise of a "one-stop" resource experience. We realize the importance of maintaining integrity and trust in a collaborative effort to support owners and vendors in servicing their customers and providing an enhanced customer experience that identifies benefits heretofore never provided by self storage owners and managers. Finally a manager can "give back" to his customers multiple benefits and be seen as a resource instead of cashier.
In early September 2013, Terry Bagley shared with Kelly that he was going to be leaving his position as President & CEO of Centershift, Inc. to seek other opportunities. Kelly and Terry had worked together on the Self Storage Association (SSA) Board of Directors previously and had developed a mutual respect and friendship. Kelly called Terry later that month, while he was visiting a number of self storage clients in New York City, and shared his vision of and excitement for Storage Galleria. He asked Terry if he would be interested in joining Storage Galleria as his partner and an owner. Terry agreed.
A month or so later, Terry shared with Kelly that John Bilton, VP of Business Development & Marketing for Centershift, was also going to be leaving Centershift. Terry suggested that John would be a great addition to the Storage Galleria team - Kelly agreed. John was offered the opportunity to join as a partner and owner. John agreed.
In late October, Kelly, Terry & John attended the Texas Self Storage Association Conference and Trade Show in Houston where they each spent time with Larry Hanks of The Storage Group, discussing where the industry was going, what opportunities this might provide and ultimately how this would be accomplished. All three partners felt that Larry and his business partner Brian Pelski would add significant value to the company. As a result, Larry Hanks and Brian Pelski were invited to join the team as partners and owners. Larry and Brian agreed.